Legal

Shipping and Delivery Policy

We provide only digital products and services — there is no physical shipping. This page explains how digital access and service delivery work.

Last updated · May 2026

01

Digital-Only Services

Factskoot Eduwellness Private Limited provides only digital products and services — including software-as-a-service (SaaS) subscriptions, online educational content, AI-based tools, training programmes and consulting services. We do not sell, ship or deliver any physical goods.

02

No Physical Shipping

Because all our offerings are digital, no physical shipping is involved. There is no courier, postal or in-person delivery. You will not be charged any shipping or handling fees.

03

How Digital Access is Delivered

Access to our digital products and services is delivered via one or more of the following channels:

  • Email confirmation containing access credentials, links and onboarding information.
  • Account dashboard at www.factskoot.com or our institutional portals.
  • Mobile applications (Android / iOS), where applicable.
  • Scheduled online meetings (for consulting, advisory and training engagements).
  • Other secure official communication channels notified at the time of purchase.
04

Activation Timeline

Typical activation timelines are as follows:

  • Standard digital subscriptions: 24–72 working hours after payment confirmation.
  • Customised institutional services and implementation projects: timelines are agreed separately as part of the engagement and may extend beyond 72 hours, depending on customisation, scope and onboarding complexity.
  • Training and consulting sessions: scheduled by mutual agreement after payment confirmation.
05

Invoices and Receipts

Invoices and receipts are issued digitally and made available via your registered email and / or the user dashboard. Physical copies are not despatched.

06

Issues with Access or Delivery

If you experience any issue with activation, access or delivery of a digital product or service, please contact our support team — we typically respond within one business day.

Email: info@factskoot.com · Phone / WhatsApp: +91 9844139333.