Legal

Privacy Policy

We respect your privacy and handle personal information with care. This Policy explains what we collect, how we use it and the choices available to you.

Last updated · May 2026

Introduction

Factskoot Eduwellness Private Limited ("Factskoot", "we", "us", "our") respects your privacy and is committed to protecting personal information. This Privacy Policy explains what information we collect, how we use it and your rights regarding it.

This Policy applies to the Factskoot website at www.factskoot.com and all related digital products, applications, dashboards and services.

Information We Collect

Depending on how you interact with us, we may collect some or all of the following categories of information:

Identification and contact information — name, email, phone, organisation, role.
Institutional context — institution name, type, location and authorised contacts.
Student, parent and teacher data — provided by institutions to enable our Services (e.g. enrolment, learning records, attendance, communication).
Account information — login identifiers, password hashes, preferences and access history.
Payment-related information — handled by our authorised payment gateway. Factskoot does not store full card numbers, CVV or PIN.
Usage data — pages viewed, actions performed, session timing, IP address, device, browser, operating system.
Cookies and similar technologies — used for authentication, preferences, analytics and improving the Services.

How We Use Information

We use the information we collect to:

Deliver, operate, maintain and improve our products and services.
Authenticate users, provision access and prevent abuse.
Process payments, issue invoices and meet statutory obligations.
Provide customer support and respond to enquiries.
Communicate operational updates, security alerts and service-related communications.
Send relevant product information and educational content (you may opt out of marketing communications at any time).
Conduct analytics, generate aggregated insights and improve user experience.
Comply with applicable law and protect our rights and the rights of others.

Sharing of Information

We do not sell your personal data. We share information only as needed to operate our Services and as described below:

Trusted service providers (cloud hosting, payment gateways, email/SMS, communication, analytics) under contractual confidentiality.
Authorised institutional administrators, where data is part of an institutional engagement (e.g. school staff accessing relevant student records).
Legal authorities, where required by law or to protect rights, safety and property.
In connection with a corporate transaction such as a merger, acquisition, or asset transfer — with appropriate safeguards.

Cookies and Analytics

We use cookies and similar technologies in three categories — Necessary (for security, routing and core functionality), Analytics (e.g. Google Analytics 4) and Marketing (e.g. Meta Pixel, LinkedIn Insight Tag). Necessary cookies are always active. Analytics and Marketing cookies load only after you grant consent via our cookie banner. You can review or change your preferences at any time using the Cookie Settings link in the footer, or through your browser settings. Disabling certain cookies may affect functionality.

Data Security

We implement administrative, technical and physical safeguards designed to protect personal information — including encryption in transit, role-based access controls, audit logging and regular security reviews. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

User Rights

Subject to applicable law, you may have the right to access, correct, update or request deletion of your personal information; object to or restrict certain processing; and withdraw consent where processing is based on consent. To exercise these rights, please write to info@factskoot.com from your registered email address.

Children and Student Data

Where our Services are used in K-12 contexts, student data is handled on behalf of, and under the instructions of, the contracting institution. Institutions are responsible for obtaining any required consents from parents and guardians. Factskoot processes such data only for the purposes of delivering the contracted Services and applies enhanced safeguards consistent with the sensitive nature of student information.

Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may differ by data type and the underlying contractual relationship.

International Data Transfers

Factskoot is headquartered in India. Where data is transferred or hosted outside India for service delivery, we use reasonable safeguards and contractual protections consistent with applicable law.

Updates to this Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through the Website or other reasonable means.

Contact Us

For privacy-related questions, requests or concerns, please contact:

Email: info@factskoot.com · Phone / WhatsApp: +91 9844139333.

Factskoot Eduwellness Private Limited · WeWork Galaxy, No. 43, Ashoka Nagar, Residency Road, Bengaluru – 560025, India.