Factskoot offers only digital products, SaaS subscriptions, training and consulting services. This policy outlines our approach to cancellations and refunds for those offerings.
Last updated · May 2026
Factskoot Eduwellness Private Limited ("Factskoot", "we", "us") provides only digital products, software-as-a-service (SaaS) subscriptions, online educational content, AI-based tools, training programs and consulting services. No physical goods are sold.
This policy explains the cancellation and refund principles applicable to those digital and service offerings.
Because all our offerings are digital in nature, no returns are applicable. Once digital access has been granted, content has been delivered, a subscription has been activated, a consulting engagement or training session has commenced, or a service has begun delivery, the offering is considered consumed.
You may request cancellation of an order before activation, service commencement or first delivery of a digital product. Such requests should be sent to info@factskoot.com from your registered email address.
Cancellation of an active subscription will stop future billing cycles, but does not automatically create eligibility for a refund of any amount already paid.
Refunds are generally not applicable for digital products, downloaded or accessed digital content, completed consultations, completed training sessions, completed implementation milestones, or any service that has begun delivery. Where a refund is being considered, the following principles apply:
Where a refund is approved at our discretion, processing typically takes 7–10 working days from the date of approval. Refunds are issued to the original payment method, subject to processing timelines of the underlying payment gateway and bank.
If you believe a charge is incorrect, please contact info@factskoot.com first so that we can investigate and resolve the matter directly. Initiating a chargeback before contacting us may delay resolution.
For any cancellation or refund queries, please contact:
Email: info@factskoot.com · Phone / WhatsApp: +91 9844139333.
Factskoot Eduwellness Private Limited · WeWork Galaxy, No. 43, Ashoka Nagar, Residency Road, Bengaluru – 560025, India.
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